topic Re: Add Virus exception in General Topics

Add Virus exception

IT-Esp — Wed, 10 Dec 2025 10:07:58 GMT

Hello,

I want to exclude a file (org.eclipse.equinox.p2.core_2.11.0.v20240210-1628-s2028.jar) from beeing detected as a virus (threat id: 751923402).

But when I add the threat ID unter Objects - Security Profile - Antivirus - ProfileName - Signature Exception it says "Threat 751923402 is not a virus type threat - cannot be added to this profile."

What am I doing wrong?

Re: Add Virus exception

kiwi — Wed, 10 Dec 2025 10:48:41 GMT

Hi @IT-Esp ,

You might be running into bug PAN-271061 (an issue on the web interface where you were unable to add Threat IDs to Signature Exceptions).

What PAN-OS are you running ? This was resolved in 11.2.8 and 11.1.11

https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-11-known-and-addressed-issues/pan-os-11-1-11-addressed-issues

https://docs.paloaltonetworks.com/pan-os/11-2/pan-os-release-notes/pan-os-11-2-8-known-and-addressed-issues/pan-os-11-2-8-addressed-issues

Hope this helps,

Re: Add Virus exception

ymiyashita — Thu, 11 Dec 2025 00:26:14 GMT

Please use the CLI as a workaround for PAN-271061.
==
> configure
# set profiles virus <Antivirus Profile Name> threat-exception 751923402
# commit
==

Re: Add Virus exception

IT-Esp — Tue, 16 Dec 2025 14:00:01 GMT

Thank you. After an update I can successfully add the exceptions in the web ui.