https://live.paloaltonetworks.com/t5/general-topics/user-mapping-server-montioring-ad-access-denied/m-p/1244954#M125787 <P>Hello All,&nbsp;</P> <P>&nbsp;</P> <P>In PA 440, the User Mapping – Server Monitoring was previously connected, but it is now showing “Access Denied.”</P> Tue, 06 Jan 2026 11:44:20 GMT SatheeshAnirudhan 2026-01-06T11:44:20Z https://live.paloaltonetworks.com/t5/general-topics/user-mapping-server-montioring-ad-access-denied/m-p/1244954#M125787 <P>Hello All,&nbsp;</P> <P>&nbsp;</P> <P>In PA 440, the User Mapping – Server Monitoring was previously connected, but it is now showing “Access Denied.”</P> Tue, 06 Jan 2026 11:44:20 GMT https://live.paloaltonetworks.com/t5/general-topics/user-mapping-server-montioring-ad-access-denied/m-p/1244954#M125787 SatheeshAnirudhan 2026-01-06T11:44:20Z https://live.paloaltonetworks.com/t5/general-topics/user-mapping-server-montioring-ad-access-denied/m-p/1244962#M125788 <P>If same user worked before then maybe it's password expired.</P> <P>&nbsp;</P> <P>Below is guide what permissions account needs for server monitoring (to avoid using domain admin).</P> <P><A href="https://docs.paloaltonetworks.com/ngfw/administration/user-id/map-ip-addresses-to-users/create-a-dedicated-service-account-for-the-user-id-agent" target="_blank">https://docs.paloaltonetworks.com/ngfw/administration/user-id/map-ip-addresses-to-users/create-a-dedicated-service-account-for-the-user-id-agent</A></P> Tue, 06 Jan 2026 14:07:27 GMT https://live.paloaltonetworks.com/t5/general-topics/user-mapping-server-montioring-ad-access-denied/m-p/1244962#M125788 Raido_Rattameister 2026-01-06T14:07:27Z