Superreader User Privilege Not Available on WF-500 Appliance

i.rifai — Tue, 20 Jan 2026 04:12:57 GMT

When configuring user privilege on WF-500 appliance, I notice there is no superreader user privilege.

But, when I checked from WF-500 appliance configuration documentation, there is superreader user privilege.

I cannot find a similar issues where superreader user privilege is not available on WF-500 appliance.

Below is the corresponding documentation that I've read
Set Up and Configure WildFire Appliance
WildFire Appliance User Privilege Levels

Re: Superreader User Privilege Not Available on WF-500 Appliance

Raido_Rattameister — Tue, 27 Jan 2026 16:12:42 GMT

I can confirm that I don't see superreader either in WF-500.

You might want to open case with Palo to see if it a bug.