topic PA-500 - Auto reboot byitself in General Topics

PA-500 - Auto reboot byitself

eugene — Mon, 18 Jan 2010 08:42:33 GMT

Hi Again,

The appliance is auto reboot after running for some time without any rebooting or shutdown. After performing some checking, the system log file shows that "captive_portal: restarts exhausted, rebooting system".

Yes, i did some minor changes on captive portal rule and testing from different machines currently, but how come this will happen? Any idea? This definitely did not happen right after i change the configuration and it takes few hours to receive this outcome.

Thanks.

Re: PA-500 - Auto reboot byitself

nrice — Mon, 18 Jan 2010 19:36:57 GMT

There have been some bugs identified with Captive Portal, but please contact Support so that they can determine if you are experiencing one of them. They'll want to see a Tech Support file from the box which will help determine the cause of your issue.

Re: PA-500 - Auto reboot byitself

Retired Member — Thu, 28 Oct 2010 13:18:29 GMT

Got the same error:

type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2010/10/29 10:29:52
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: high
opaque: infra-group: restarts exhausted, rebooting system

No Captive Portal enabled. PANOS 3.1.3 PA-500