topic Re: Palo Alto PAN-PA-220 setup at Satellite Location in General Topics

Palo Alto PAN-PA-220 setup at Satellite Location

I.Hornsby — Tue, 17 Feb 2026 17:43:13 GMT

My company has a Satellite location with a different ISP. We are thinking about adding a Palo Alto PAN-PA-220 setup at the Satellite Location. Will this device be covered under our current Paloalto support coverage?

Re: Palo Alto PAN-PA-220 setup at Satellite Location

PavelK — Wed, 18 Feb 2026 00:19:55 GMT

Hello @I.Hornsby

the eligibility for support is bound to the serial number of the PA-220. If you own the Firewall, you should be able to confirm support coverage in Customer Support Portal: CSP under: Products > Assets. Under license you will see whether you have premium or partner support.

Kind Regards

Pavel

Re: Palo Alto PAN-PA-220 setup at Satellite Location

I.Hornsby — Wed, 18 Feb 2026 15:42:18 GMT

Thank you