topic Re: GlobalProtect Client Auto Login Woes in General Topics

GlobalProtect Client Auto Login Woes

ToddJames — Wed, 08 May 2013 16:47:59 GMT

Hello,

We are testing the GlobalProtect Client (version 1.2.2-14) and are experiencing an issue. We use Windows automatic login for some custom deployment tasks, but are experiencing odd behavior and possible bug.

With the AutoAdminLogon, DefaultUsername, and DefaultPassword registry keys set, Windows will automatically log into the specified local account. Also, when creating the image in audit mode to run sysprep later, Windows automatically logs into Administrator on boot. This is the default behavior.

However, once the GlobalProtect client is installed, it seems that these built-in Windows features are ignored. The computer will not automatically log in. If an account was set to automatically log in using the registry keys and then the GlobalProtect client is installed and the computer is restarted, it will not automatically log in, but will have the password filled into the password box when clicking the user account picture that was set via registry keys.

We would like to find a way to fix this so we can include the client on our image. Any suggestions are appreciated.

Re: GlobalProtect Client Auto Login Woes

Retired Member — Wed, 22 May 2013 21:31:15 GMT

it may be design of the GP software or bug as you said.in my opinion it seems to be gp's code changing behaviour of login event.

Re: GlobalProtect Client Auto Login Woes

zarina — Wed, 22 May 2013 22:26:38 GMT

Hope this document helps:

https://live.paloaltonetworks.com/docs/DOC-2695

When GP is installed, we modify the gina dll which is why you are presented with a login. You can run the command listed in the document to restore the auto login.

Re: GlobalProtect Client Auto Login Woes

ToddJames — Thu, 23 May 2013 00:05:58 GMT

sdarapuneni:

Thank you for the response. We look forward to testing it tomorrow and your response is especially timely since our deadline is Friday. Are there any other similar issues to look out for on OS X? We have yet to test on OS X because of the issues we were having with Windows.

Re: GlobalProtect Client Auto Login Woes

ToddJames — Thu, 23 May 2013 13:59:56 GMT

It appears that the command (PanGPupdater) doesn't exist. I cannot seem to find the PanGPupdater.exe file.

Re: GlobalProtect Client Auto Login Woes

zarina — Thu, 23 May 2013 16:59:27 GMT

If the GP client is lower than 1.2.x, the command is PanGPUpdateer.exe -u

for 1.2.x and greater, it is PanGPS.exe -u

Re: GlobalProtect Client Auto Login Woes

BillyeMoore — Fri, 07 Apr 2023 18:37:04 GMT

Access denied to that doc, and I do have a support account with active contracts