topic DP DDR0 ECC single 65, double 56, dimm 0, rank 1, bank 4, row 0xa3c column 0x110 in General Topics

DP DDR0 ECC single 65, double 56, dimm 0, rank 1, bank 4, row 0xa3c column 0x110

oddmbjer — Tue, 26 Apr 2011 13:02:57 GMT

Hi all. I got this "error" message in system logs.

Does anyone know what it means?

DP DDR0 ECC single 65, double 56, dimm 0, rank 1, bank 4, row 0xa3c column 0x110

Sincerely

pa500 - running panos 3.1.7

Re: DP DDR0 ECC single 65, double 56, dimm 0, rank 1, bank 4, row 0xa3c column 0x110

bpappas — Tue, 26 Apr 2011 14:01:15 GMT

On PA500 and PA2000 series hardware you must go into maintenance mode and run the memory test to see if this is a hardware issue or a spurious log message.

On a PA4000 series these messages are definitely indicative of a hardware issue and an RMA case should be opened right away.

-Benjamin

Re: DP DDR0 ECC single 65, double 56, dimm 0, rank 1, bank 4, row 0xa3c column 0x110

oddmbjer — Thu, 28 Apr 2011 07:56:12 GMT

Thanks for the information.

We have not been able to go into maintance mode yet (24/7) but will do so as soon as possible.

I attached a picture.

Sincerely