topic Re: SYN-Flood packets dropped by unknown rule in General Topics

SYN-Flood packets dropped by unknown rule

kdd — Thu, 30 Jan 2014 09:49:10 GMT

Hi everybody,

we got a lot of syn-packets which were dropped by the rule any-allow. But we haven't this rule, so is it a inbuilt rule and

why do i need a DoS-Rule to be protected against Syn-Floods if there is a builtin rule.

Cheers klaus

Re: SYN-Flood packets dropped by unknown rule

HULK — Thu, 30 Jan 2014 16:06:11 GMT

Hello Sir,

Do you have a DOS protection profile configured on your PAN firewall..? As per my knowledge, PAN is not having such inbuilt rule on it. Could you please expand the session details as mentioned below and update here.

Thanks

Re: SYN-Flood packets dropped by unknown rule

Retired Member — Thu, 30 Jan 2014 16:13:17 GMT

did you check zone protection ?

if no zone protection or dos protection is used then better to open a case.

Re: SYN-Flood packets dropped by unknown rule

msullivan — Thu, 30 Jan 2014 16:14:44 GMT

Maybe you have flood protection turned on in a network profile? That might do it.

Mike

Re: SYN-Flood packets dropped by unknown rule

Phoenix — Thu, 30 Jan 2014 16:38:27 GMT

Hello kdd,

From the description we see that the inbuilt rule has taken charge. What we will have to look is at the time of issue did we see any DOS or zone protection profile counters triggered.(If they are configured )

This can be seen by " less dp0-log dp-monitor.log" Also we can check the commands to see the triggers for the syn flood

show dos-protection rule <rule name>

show zone-protection zone <zone name>

Example for Dos counters:

How to Implement Resource Protection using a DOS Profile

Re: SYN-Flood packets dropped by unknown rule

kdd — Fri, 31 Jan 2014 11:05:17 GMT

Thx for your comments.

to make it more visible and comprehensible what the zero point is:

- log entry

- DoS rule

- DoS protection profil

- DoS global counters

what i understood so far is that there seems to be a inbuilt rule which was taken in advance because the limitation of our own DoS-protection rule isn't as narrow as the default

where can i get information about the settings of the any-allow rule ? it sounds also strange to me to call a rule any-allow and then drop the packets. anywhere,

but there should be a clue to the inbuilt rule

Re: SYN-Flood packets dropped by unknown rule

Retired Member — Fri, 31 Jan 2014 13:43:47 GMT

Since it says "Session limit event" and your rule name is different, this is not normal.

What os version you are using ?

Re: SYN-Flood packets dropped by unknown rule

kdd — Fri, 31 Jan 2014 14:09:53 GMT

5.0.5 / PA-5020

Re: SYN-Flood packets dropped by unknown rule

Retired Member — Fri, 31 Jan 2014 14:17:55 GMT

I am not sure if this is an unlisted bug but if you have time to upgrade it will be better.

There are some Dos related issues (49337—Traffic was blocked even though the DoS Protection policy was configured to allow it. - but written that fixed with 5.0.5)

Have you ever used "any_allow" name for a rule ?

Re: SYN-Flood packets dropped by unknown rule

kdd — Fri, 31 Jan 2014 14:28:12 GMT

yes, as we started with new zones there was a "any-allow" rule but not yet

Re: SYN-Flood packets dropped by unknown rule

Retired Member — Fri, 31 Jan 2014 14:33:21 GMT

So it should be a bug.

Maybe restarting some services will solve this but I can't say you'll not see same behaviour then, or not.

Best; I advice an upgrade to 5.0.11

Re: SYN-Flood packets dropped by unknown rule

kdd — Fri, 31 Jan 2014 14:49:08 GMT

thx for your assistance unfortunately there is still another problem with this version

Re: SYN-Flood packets dropped by unknown rule

kdd — Mon, 10 Feb 2014 08:06:51 GMT

after upgrade to 5.0.10 this behavior is completely disappeared. Thanks to all for your support

Regards Klaus

Re: SYN-Flood packets dropped by unknown rule

ericgearhart — Mon, 10 Feb 2014 13:53:56 GMT

kdd if you're running HA you might want to move to 5.0.11 ASAP.... there are some huge HA bugs (dataplane restarts....) in 5.0.10

Re: SYN-Flood packets dropped by unknown rule

kdd — Mon, 10 Feb 2014 15:36:42 GMT

we wanna upgrade to 5.0.11. it is also an advice of panos but thank you too and is also done fast