topic Re: User ID agent on Vista/Win7 in General Topics

User ID agent on Vista/Win7

bwmillslg — Wed, 02 Dec 2009 20:22:06 GMT

Is there a timeline available for when the User ID agent will work on Windows 7? I need to plan a rollout of new PC's early next year, and I need to know if they are going to need downgrades to XP for any length of time. I know that the captive portal should still work, but not having to authenticate was a big plus in getting buy in for the new firewalls.

Thanks,

Bill

Re: User ID agent on Vista/Win7

mjacobsen — Thu, 03 Dec 2009 00:58:36 GMT

There should not be any issue identifying users on Vista or Windows 7 machines. The statement of supported platforms for the User Identification Agent is independent of the platform the users are running as the agent does not run on the end-user PCs. It runs on the Domain Controllers or on a machine that can connect to the Domain Controllers to get user information.

Hope this helps.

Mike

Re: User ID agent on Vista/Win7

bwmillslg — Thu, 03 Dec 2009 15:44:14 GMT

That makes so much more sense, thank you! I was under the impression that the agent ran on every user's desktop. It's even better than I thought! :smileygrin:

Re: User ID agent on Vista/Win7

MarkB — Thu, 15 Apr 2010 02:01:33 GMT

I'm glad I stopped by!

My concern was, 'Does the agent have to run on every pc on the network?'

Now it is obvious that it runs on a machine, not every machine.

(I wish the admin guide (pdf) would be updated to reflect that.)

Thanks!

Re: User ID agent on Vista/Win7

ksalustro — Thu, 24 Feb 2011 18:42:43 GMT

Hi Mike,

If the IT person doesn't want to put the agent on a domain controller, but rather on a PC to query the DC.

Does the agent support other platforms besides XP and Server 2003?

Server 2008/Vista/Win7 32-bit/Win7 64-bit?

Thanks,

-Keith

Re: User ID agent on Vista/Win7

kamish — Thu, 24 Feb 2011 19:22:12 GMT

The agent can be one any computer on the network that can talk to the Domain Controller or where ever the Active Directory server is.

For instance, I placed our agent on a virtual machine with Windows Server 2008 on it.

Hope this helps.

Re: User ID agent on Vista/Win7

kamish — Thu, 24 Feb 2011 19:27:34 GMT

the agent does support all platforms that you stated. however, if you place the agent on a server 2008 machine you have to be logged into that machine as the local admin account to that machine in order to get the service to run. I am a domain admin on my network, and it doesn't allow me to start or stop the service. This can be annoying as I spent about an hour on the phone with support to get this accomplished! on XP it will run with any account that is an admin account, doesn't have to be a localadmin account.

The agent can query any machine as long as the ip associated to each machine is within the domain in which the domain controller is polling.

Re: User ID agent on Vista/Win7

ksalustro — Thu, 24 Feb 2011 23:27:04 GMT

Thank you for that info, kamish!