topic Re: Hotmail Categorization Weirdness in General Topics

Hotmail Categorization Weirdness

grant_sturgis — Thu, 06 Jan 2011 18:12:38 GMT

Hey folks,

User reported MSN mail being blocked as phishing-and-other-frauds, but my Hotmail and her other MSN email accounts work fine. I investigated and found that the server:

sn123w.snt123.mail.live.com

Is being categorized by the PAN device as phishing-and-other-frauds, but other MSN servers are not, like this one:

co105w.col105.mail.live.com

which is correctly being categorized as web-based-email.

I went to the Brightcloud website and did a lookup on

sn123w.snt123.mail.live.com, and they say that server is fine.

What's going on here?

Thanks,

Grant

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Re: Hotmail Categorization Weirdness

gswcowboy — Sat, 08 Jan 2011 03:11:39 GMT

Hi Grant,

I tested that url on various PAN devices including our Corp device and it is being recognized as web-based-mail. We're currently running URL version 3516 at the moment. What version is running on the PAN box in question?

Thanks,

Renato

Re: Hotmail Categorization Weirdness

grant_sturgis — Tue, 11 Jan 2011 20:21:57 GMT

Thanks, that was it. Upgraded to 3519 and it works now.

Thanks for your help.

Re: Hotmail Categorization Weirdness

cloughr — Wed, 30 May 2012 14:40:56 GMT

This is happening to me with Yahoo! mail today. I had to add yming.com to my unblock list, and it works now..