topic Re: Dynamic URL database updates failing. in General Topics

Dynamic URL database updates failing.

dagibbs — Thu, 07 Jul 2011 06:18:48 GMT

Folks.

I haven't been able to connect to the URL database update server for nigh on two days now - all other updates are working fine.

Does anyone know if there's an issue, or is anyone else experiencing a similar issue?

Cheers

Re: Dynamic URL database updates failing.

spolo — Thu, 07 Jul 2011 20:37:30 GMT

If it's still failing you may want to call support or open a case via the web on this one. Here's a couple of CLI commands that may help you diagnose:

First, initiate the url database download:

> request url-filtering upgrade brightcloud

Now check the download log:

> tail follow yes mp-log pan_bc_download.log

If it helps you, I checked from one of our boxes in Europe and it's having trouble also. That box does resolve to a different IP than we do here in the US, so not sure if it's something localized or not. I don't have a lot of time to open a case with support on this right now, but it does warrant further investigation.

Hope this helps!

Re: Dynamic URL database updates failing.

dagibbs — Thu, 07 Jul 2011 23:29:07 GMT

spolo wrote: