topic Re: Terminal Service Agent Support in General Topics

Terminal Service Agent Support

brett_milborrow — Wed, 26 Jan 2011 15:20:42 GMT

Hi,

I am looking for the list of supported terminal services for the user agent.

I have the following servers:

a. 2000 Servers running Terminal Services
b. 2000 Servers running Presentation Server 4.5
c. 2008 Servers running XenApp6

I know that the Windows terminal services is fine, but what about the Citrix ones?

Are these supported and if not, what are the timeframes for them?

Thanks!

Re: Terminal Service Agent Support

gafrol — Wed, 26 Jan 2011 19:06:22 GMT

Hi Brett,

this is from the Release Notes from PAN-OS 4.0.0-b37

USER IDENTIFICATION FEATURES

Windows 2003 64-bit, Windows 2008, and XenApp 6 Terminal Server Support – The Terminal Server Agent used for identifying and controlling user traffic from a shared Citrix or Microsoft Terminal Server now support 64-bit operating systems in addition to the already supported 32-bit versions.

rgds

Roland

Re: Terminal Service Agent Support

brett_milborrow — Wed, 26 Jan 2011 19:59:20 GMT

Thanks Roland,

Do you have any idea when 4.0 is due for release?

Re: Terminal Service Agent Support

James — Wed, 26 Jan 2011 22:39:14 GMT

Hi Brett,

4.0 is out in beta now - due for GA in February/March time frame.

It is worth noting that you can run a 4.0 User-ID Agent against a 3.1.x Palo Alto Networks next-generation firewall. You would only need this version for XenApp 6 from the list - the other servers could run User-ID Agent 3.1.x

Thanks

James

Re: Terminal Service Agent Support

brett_milborrow — Thu, 27 Jan 2011 11:00:14 GMT

Great, thanks James,

Just double checking then, is the Windows 200 Terminal server supported?

Thanks

Re: Terminal Service Agent Support

James — Thu, 27 Jan 2011 13:17:11 GMT

Hi Brett,

It should work fine on this, although it is probably advisable for the customer to upgrade for many other reasons

Thanks

James

Re: Terminal Service Agent Support

migration — Thu, 27 Jan 2011 19:28:22 GMT

Hmmmm.... you wouldn't happen to know how I could get ahold of the 4.0 TS Agent? The other agent won't work on a Server 2003 x64 machine.

Re: Terminal Service Agent Support

James — Thu, 27 Jan 2011 20:08:11 GMT

It is currently in Beta - so you should contact your local Sales Team

Thanks

James

Re: Terminal Service Agent Support

brett_milborrow — Mon, 28 Mar 2011 11:10:53 GMT

Hi James,

Seems 2000 is not supported. The agent msi installer fails as the MSI pre-req is for 2003 or above. I will have to feedback that an upgrade of the terminal services may be required. :smileycry:

Re: Terminal Service Agent Support

nrice — Mon, 28 Mar 2011 16:31:30 GMT

2000 is not supported.