topic PA-200 restarting issue in General Topics

PA-200 restarting issue

Satish — Fri, 08 May 2015 09:09:23 GMT

Hello Friends,

Palo-alto device that device suddenly got reboot. please suggest

PAN OS :- 6.0.4

critical	data_plane: restarts exhausted, rebooting system
critical	The dataplane is restarting.
critical	supervisor: Exited 1 times, must be manually recovered.
critical	tasks: Exited 1 times, must be manually recovered.
critical	all_task: Exited 4 times, must be manually recovered.

Regards

Satish

prb — Fri, 08 May 2015 12:01:42 GMT

We have a Pa-200 specific reboot issue that is fixed in 6.0.10.

From release notes,

Bug# 69837

You probably might be hitting it, an upgrade to 6.0.01 would help, you can open a ticket with TAC to get more info.

Thank You.

Satish — Fri, 08 May 2015 12:14:18 GMT

Hi Prb,

Thanks for reply. let me check with TAC team.

Thanks
Satish