topic Re: Stats Discrepancy in the ACC in General Topics

Stats Discrepancy in the ACC

djr — Wed, 09 Apr 2014 11:34:22 GMT

Has anyone else noticed this?

Go to the ACC and sort it by Bytes (I believe this trick works regardless of the sort criteria, but it’s easiest to see this way). Make a note of the top three or so values

Next, Click on one of these, I picked the top: web browsing. Compare the total bytes now with the values you recorded before. About half? Me too.

For further curiosity, dismiss the web-browsing filter and see what has happened - the values are now half what they were. If you move around in the GUI at some point they will reset to their high values, but you can halve them again the same way as before.

I logged this with TAC but really couldn't understand the response. Something about traffic summaries and dataplane/appstat data. The best I got was "ignore the first screen, it's a problem which is logged as a feature request"

Is anyone else aware of this? Seems like a big thing to me. Just wondering if anyone else was aware or maybe understood it better and could explain it.

Re: Stats Discrepancy in the ACC

kbe — Thu, 10 Apr 2014 08:18:10 GMT

I do not see it.

When i sort by Bytes, last hour, top 25, webbrowsing is on top with 1.0G.

After filtering i still see 1.0 G, and when kicking off the filter the order and the Byte count still remains the same.

Re: Stats Discrepancy in the ACC

djr — Wed, 07 May 2014 12:43:17 GMT

OK kbe, thanks that's interesting. There must be other factors at play. It is totally reproducible for me so it must have something to do with the config or volumes maybe.

Re: Stats Discrepancy in the ACC

Retired Member — Wed, 07 May 2014 13:48:18 GMT

I also checked no problem occured

if not important for you try to cear ACC data

clear log ACC

maybe it will fix

Re: Stats Discrepancy in the ACC

kbe — Wed, 07 May 2014 14:25:10 GMT

Tried it again.

Same situation: no problem here.

OS 5.0.11

browser: Chrome

no proxy in use

I have no other idea than clearing the old log files on your system or check if there are local cached files. Maybe try another browser.

HTH