topic Re: Application and Threat Versions in General Topics

Application and Threat Versions

darcymixon — Wed, 28 Sep 2011 17:17:01 GMT

Hello-

I was wondering if there is a place on the portal to find out what the current available Application and Threat version is availble for download. I use the dynamic updates option and look for a new version for the spyware and application and threat versions but I would like to know what version I should be on or when to expect to be on a particular version. I find that my PA500's are typically on a newer version than my 4050's - is this normal? I also run a custom policy for the Application and Threat content so the updates are important to stay current but I would like to know when to expect the versions to be updated by the dynamic update.

Thanks,

Darcy

Re: Application and Threat Versions

bpappas — Wed, 28 Sep 2011 19:11:36 GMT

Darcy,

Dynamic Updates are found in the "dynamic updates" portion of the support portal.

I have attached a screengrab of the right-side menu with the appropriate link circled in red.

-Benjamin

Re: Application and Threat Versions

darcymixon — Wed, 28 Sep 2011 19:27:27 GMT

That tells me the release date of the update but when should I assume my PA's will actually download and run the updates? I am still on 266-1120 on my 4050 cluster and 268-1130 on my 500's. Both are set up to check for updates every day at 1:00am and download and install and sync to peer... Is it normal to see the 4050's behind in version from the 500's which are behnd according to teh dynamic update link of what is available?

Re: Application and Threat Versions

bpappas — Wed, 28 Sep 2011 19:33:26 GMT

The dynamic updates are not platform specific and all of your devices should be staying in sync (assuming that they have the same download and install schedule).

It is possible that a hung download has blocked updates on your device. If you run the 'show jobs all' command do you see any "download" jobs in progress? If so you can manually clear any old/hung jobs (clear jobs id <job-id-number>) and then re-initiate the download and installation.

-Benjamin