topic Netconnect can't install normally,after update to Java 7update9 in General Topics

Netconnect can't install normally,after update to Java 7update9

paloalto.netfos — Thu, 08 Nov 2012 03:26:51 GMT

Hi all,

After update to java 7update9 , when i use sslvpn and install pan.jnlp,my install windows display was not normally.(error.png)

Client Use Win7 X64 have this issue.

WindosXP work normally.

Has anyone face this issue?

Regards,

Jim

Re: Netconnect can't install normally,after update to Java 7update9

mikand — Thu, 08 Nov 2012 04:16:40 GMT

I guess Google Translate couldnt help you either? 😉

I think I previously saw a thread regarding errors when using 32bit java on x64 operating systems.

The fix (I think) was to uninstall the java and install the x64 version (of java) instead and then reinstall netconnect/globalprotect.

Re: Netconnect can't install normally,after update to Java 7update9

paloalto.netfos — Thu, 08 Nov 2012 04:45:11 GMT

Hi mik,

Sorry,My OS language is Chinese, so maybe you see the pic will get translate problem :smileylaugh:

I have try to install&reinstall java x64 version, still face display issue, but i still can press enter go into next step and insatll netconnect finish,

but work in Java 7 earlier version is normally,i think maybe is New Java version problem or "pan.jnlp" this file didn't work in Java 7upfate9 normally.

Regards,

Jim