topic teamviewer download in General Topics https://live.paloaltonetworks.com/t5/general-topics/teamviewer-download/m-p/2441#M1822 <HTML><HEAD></HEAD><BODY><P><SPAN class="hps">I</SPAN> <SPAN class="hps">tried</SPAN> <SPAN class="hps">to</SPAN> <SPAN class="hps">download</SPAN> <SPAN class="hps">temaviewer</SPAN> <SPAN class="hps atn">(</SPAN><SPAN>TeamViewer_Setup_it.exe</SPAN><SPAN>)</SPAN> <SPAN class="hps">but the firewall</SPAN> pa500 <SPAN class="hps">blocked</SPAN> <SPAN class="hps">me</SPAN> <SPAN class="hps">like viruses</SPAN> <SPAN class="hps">Trojan/Win32.agent.ckovs</SPAN> <SPAN class="hps">what should I do</SPAN><SPAN>?</SPAN></P></BODY></HTML> Sat, 22 Oct 2011 07:32:44 GMT Molteni 2011-10-22T07:32:44Z teamviewer download https://live.paloaltonetworks.com/t5/general-topics/teamviewer-download/m-p/2441#M1822 <HTML><HEAD></HEAD><BODY><P><SPAN class="hps">I</SPAN> <SPAN class="hps">tried</SPAN> <SPAN class="hps">to</SPAN> <SPAN class="hps">download</SPAN> <SPAN class="hps">temaviewer</SPAN> <SPAN class="hps atn">(</SPAN><SPAN>TeamViewer_Setup_it.exe</SPAN><SPAN>)</SPAN> <SPAN class="hps">but the firewall</SPAN> pa500 <SPAN class="hps">blocked</SPAN> <SPAN class="hps">me</SPAN> <SPAN class="hps">like viruses</SPAN> <SPAN class="hps">Trojan/Win32.agent.ckovs</SPAN> <SPAN class="hps">what should I do</SPAN><SPAN>?</SPAN></P></BODY></HTML> Sat, 22 Oct 2011 07:32:44 GMT https://live.paloaltonetworks.com/t5/general-topics/teamviewer-download/m-p/2441#M1822 Molteni 2011-10-22T07:32:44Z Re: teamviewer download https://live.paloaltonetworks.com/t5/general-topics/teamviewer-download/m-p/2442#M1823 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>It may be a false positive. Open a case with PAN Support or your Reseller and provide the pcap along with the output from the &gt;show system info command. In the meantime, to download the file, list the threat id as an exception. Once our Threat Team analyzes the issue, a fix will be deployed in an upcoming AV-Version.</P><P></P><P>Regards,</P><P>Renato</P></BODY></HTML> Sat, 22 Oct 2011 07:36:44 GMT https://live.paloaltonetworks.com/t5/general-topics/teamviewer-download/m-p/2442#M1823 gswcowboy 2011-10-22T07:36:44Z