topic Re: Applications and Threats (Dynamic Updates) will not auto update anymore in General Topics

Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Wed, 20 Feb 2013 17:06:16 GMT

pdates applications and threatOn my PA 2020, the Applications and Threats dynamic update will not auto update anymore.

Anyone else having this problem? Seems like pretty basic functionality, should not be messing up like this.

thanks

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Wed, 20 Feb 2013 17:07:17 GMT

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

SCoupland — Wed, 20 Feb 2013 19:41:52 GMT

My first thought would be to check the threshold. Have you set an exceptionally high threshold value in the schedule?

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

mbutt — Wed, 20 Feb 2013 19:46:17 GMT

Hi,

Also after making sure there is no threshold set.

You can change the download time to a different time for example at 4 or 5 am.

Also i see that you have set it to check daily. Usually a new threat and app is release on weekly basis which is on Wednesday.

https://live.paloaltonetworks.com/docs/DOC-2902

If you want you can change that as well.

Let us know if changing the time resolved the issue.

Thank you

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

mikand — Wed, 20 Feb 2013 20:06:16 GMT

However content updates do occur as emergency updates so checking daily should still be valid (personally I would like to see PA release updates hourly but thats me )

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

SCoupland — Wed, 20 Feb 2013 20:08:22 GMT

Or possibly write a script so that when you receive the emergency update email it logs into the PAN device and download and installs the update?

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Wed, 20 Feb 2013 20:09:58 GMT

thanks for the feedback,

Ill look at the threashhold and also try to change the time

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

mikand — Wed, 20 Feb 2013 20:11:24 GMT

you are doing it wrong 😃

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Thu, 28 Feb 2013 17:27:42 GMT

thanks guys,

the threshhold value was blank so, not sure what the default behaviour is but setting the threshhold to 1hr seems to be working so far.

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Wed, 06 Mar 2013 17:35:17 GMT

ok, still not working with the threshhold time I set

ill try mbutt's suggestion to change the D/L time next.

threshhold is set at 1 hour btw.

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

craymond — Wed, 06 Mar 2013 18:42:05 GMT

If you have a time set for download and install, and your threshold is blank, and you have verified that you can manually connect and download, and you have the license installed, then I would suggest opening an incident with TAC. This should just work!

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

choff123 — Wed, 06 Mar 2013 19:31:04 GMT

agreed, I guess ill probably have to call them.

Re: Applications and Threats (Dynamic Updates) will not auto update anymore

nareshpratap — Wed, 10 Nov 2021 14:04:04 GMT

I got the same issue. Auto download & install (every 30 mins) is downloading but not installing