ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.

dbaumann — Wed, 29 Sep 2010 14:21:09 GMT

This morning there were 3 unusual system alerts on our PA-4020:

type: SYSTEM

subtype: general

config_ver: 0

time_generated: 2010/09/29 02:07:32

vsys:

eventid: general

object:

fmt: 0

id: 0

module: general

severity: medium

opaque: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.

type: SYSTEM

subtype: general

config_ver: 0

time_generated: 2010/09/29 02:07:52

vsys:

eventid: general

object:

fmt: 0

id: 0

module: general

severity: medium

opaque: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.

subtype: general

config_ver: 0

time_generated: 2010/09/29 02:08:34

vsys:

eventid: general

object:

fmt: 0

id: 0

module: general

severity: high

opaque: Content job failed

A quick Google search seems to indicate this might be a disk problem?

What steps should be taken next?

Re: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.

jnguyen — Wed, 29 Sep 2010 22:53:16 GMT

first two errors comes from failed ATA transaction. It does not mean that the drive is immediately failing, but is a good sign that the drive is starting to have issues. Generally means that it is likely to have other problems in the near future.

third error means content failed to either download or install.

Please open up a case for further investigating.

topic Re: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0. in General Topics

ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.

Re: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0.