topic ACC Tab does not display information acc tab does not display information and displays the message No Matching Records in General Topics

ACC Tab does not display information acc tab does not display information and displays the message No Matching Records

Smartekh — Thu, 07 Apr 2011 18:10:38 GMT

Hi I have a Pan 500 with the software version 3.1.4 and whe

when joining the acc tab and apply a filter application for example above shows me no information and only sent me The message of No Matching Records.

I suggest something?

thanks for your attention.

Re: ACC Tab does not display information acc tab does not display information and displays the message No Matching Records

rmonvon — Thu, 07 Apr 2011 20:37:37 GMT

Can you test by filtering on web-brosing or dns. That error typically means the app you are filtering on has not been seen, or you have a typo.

Re: ACC Tab does not display information acc tab does not display information and displays the message No Matching Records

alle — Fri, 08 Apr 2011 09:18:08 GMT

hello,

you can try to restart dataplane or REBOOT the device . Something I have the same problem and when I reboot the device all works fine.

check also that in your rule, the log is enable at end session

regards,

Alex