topic Re: Which logs to check for firewall auto reboot? in General Topics

Which logs to check for firewall auto reboot?

BTS_MS — Thu, 13 Dec 2012 06:49:57 GMT

Hello,

I need to go through the logs to check why the active PAN 2020 rebooted itself. I only have access to the cli (I have to ssh via the now active FW).

Which logs should I check?? Under mp-log there is a whole bunch of logs I am not sure which one to check for system failure related issues.

The reboot time is suspiciously close to the application database auto update time.

Many thanks,

geffyhalf — Thu, 13 Dec 2012 09:45:04 GMT

A reboot should be located in the in the system log.

Try this : show log system severity greater-than-or-equal critical | match dataplane

or look if there is anything like "dataplane is exhausted"

mbutt — Thu, 13 Dec 2012 17:09:39 GMT

Hi,

It depends why the firewall has rebooted. You can look in different logs for finding the reason.Good place to start is with the system logs.

If you know around what time it happen. you can look at the system logs to see if it shows any event generated during that time.

Another place would be to look in the ms.log

You can use the following command to look at those less mp-log ms.log

Another thing to look for would be the cores on the files.

you can use the following command to see if there are any cores on the system

show system files.

Hopefully this helps.

Thank you

Numan

_slv_ — Fri, 14 Dec 2012 09:04:09 GMT

What wersion of PAN do You have?

I had similar probems with 4.1.6 PAN. After upgrading to 4.1.8 problem is gone.