topic Data plane restart in General Topics https://live.paloaltonetworks.com/t5/general-topics/data-plane-restart/m-p/26345#M19222 <HTML><HEAD></HEAD><BODY><P>Does anybody faced the problem with data plane intermittent restart with error: "general&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; general 0&nbsp; data_plane_1: exiting because service missed too many heartbeats" ?</P><P>trying to add new&nbsp; data channel to remote offices and PA restarts each time I plug-in the cable in the port...</P></BODY></HTML> Thu, 01 Dec 2011 19:51:07 GMT sbubnov 2011-12-01T19:51:07Z Data plane restart https://live.paloaltonetworks.com/t5/general-topics/data-plane-restart/m-p/26345#M19222 <HTML><HEAD></HEAD><BODY><P>Does anybody faced the problem with data plane intermittent restart with error: "general&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; general 0&nbsp; data_plane_1: exiting because service missed too many heartbeats" ?</P><P>trying to add new&nbsp; data channel to remote offices and PA restarts each time I plug-in the cable in the port...</P></BODY></HTML> Thu, 01 Dec 2011 19:51:07 GMT https://live.paloaltonetworks.com/t5/general-topics/data-plane-restart/m-p/26345#M19222 sbubnov 2011-12-01T19:51:07Z Re: Data plane restart https://live.paloaltonetworks.com/t5/general-topics/data-plane-restart/m-p/26346#M19223 <HTML><HEAD></HEAD><BODY><P>sbubnov,</P><P></P><P>PAN-OS sends internal heartbeat health checks to various software processes and hardware components.&nbsp; The dataplane is restarted in an attempt to recover from this error condition if N number of heartbeats are missed.</P><P></P><P>Please open a case with the TAC through support.paloaltonetworks.com under Case Management.</P><P></P><P>Best Regards,</P><P>Jared Davis</P></BODY></HTML> Thu, 01 Dec 2011 19:56:38 GMT https://live.paloaltonetworks.com/t5/general-topics/data-plane-restart/m-p/26346#M19223 jdavis 2011-12-01T19:56:38Z