topic Content Updates Failing in General Topics https://live.paloaltonetworks.com/t5/general-topics/content-updates-failing/m-p/26666#M19476 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I am trying to update the content (application and threats) on our PA-500 firewall running version 4.1.8-h3. However, this is failing, and am getting the message below. Any ideas on how this can be fixed?<STRONG><BR /></STRONG></P><P><LABEL class="x-form-item-label" for="ext-comp-1202" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Operation</STRONG></LABEL></P><DIV class="x-form-display-field" style="padding: 4px 0 0;">Install<P></P></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1203" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Status</STRONG></LABEL></P><DIV class="x-form-element" style="padding: 0 0 0 105px; font-family: Tahoma, Arial, Helvetica, sans-serif;"><DIV class="x-form-display-field" style="padding: 4px 0 0;">Completed<P></P></DIV></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1204" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Result</STRONG></LABEL></P><DIV class="x-form-element" style="padding: 0 0 0 105px; font-family: Tahoma, Arial, Helvetica, sans-serif;"><DIV class="x-form-display-field" style="padding: 4px 0 0;">Failed<P></P></DIV></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1206" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Details</STRONG></LABEL></P><DIV class="x-form-display-field" style="padding: 3px 0 0;"><UL><LI>content update failed with the following messages: No matching apps package found in panupv2-all-contents-389-1904.tgz</LI></UL><P></P><P>Regards,</P><P></P><P>Partson.</P><P></P></DIV></BODY></HTML> Fri, 23 Aug 2013 14:24:21 GMT pmutambudzi 2013-08-23T14:24:21Z Content Updates Failing https://live.paloaltonetworks.com/t5/general-topics/content-updates-failing/m-p/26666#M19476 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I am trying to update the content (application and threats) on our PA-500 firewall running version 4.1.8-h3. However, this is failing, and am getting the message below. Any ideas on how this can be fixed?<STRONG><BR /></STRONG></P><P><LABEL class="x-form-item-label" for="ext-comp-1202" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Operation</STRONG></LABEL></P><DIV class="x-form-display-field" style="padding: 4px 0 0;">Install<P></P></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1203" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Status</STRONG></LABEL></P><DIV class="x-form-element" style="padding: 0 0 0 105px; font-family: Tahoma, Arial, Helvetica, sans-serif;"><DIV class="x-form-display-field" style="padding: 4px 0 0;">Completed<P></P></DIV></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1204" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Result</STRONG></LABEL></P><DIV class="x-form-element" style="padding: 0 0 0 105px; font-family: Tahoma, Arial, Helvetica, sans-serif;"><DIV class="x-form-display-field" style="padding: 4px 0 0;">Failed<P></P></DIV></DIV><P class="x-form-item" style="margin: 0 0 4px; font-family: tahoma, helvetica, arial, sans-serif; font-size: 11px; color: #222222; background-color: #ebedee;"><LABEL class="x-form-item-label" for="ext-comp-1206" style="text-align: right !important; padding: 3px 3px 3px 0;"><STRONG>Details</STRONG></LABEL></P><DIV class="x-form-display-field" style="padding: 3px 0 0;"><UL><LI>content update failed with the following messages: No matching apps package found in panupv2-all-contents-389-1904.tgz</LI></UL><P></P><P>Regards,</P><P></P><P>Partson.</P><P></P></DIV></BODY></HTML> Fri, 23 Aug 2013 14:24:21 GMT https://live.paloaltonetworks.com/t5/general-topics/content-updates-failing/m-p/26666#M19476 pmutambudzi 2013-08-23T14:24:21Z Re: Content Updates Failing https://live.paloaltonetworks.com/t5/general-topics/content-updates-failing/m-p/26667#M19477 <HTML><HEAD></HEAD><BODY><P>CAn you please follow the procedure described in the following KB article:</P><P></P><P><A href="https://live.paloaltonetworks.com/docs/DOC-1550">Content Filter Update Error "No matching apps package" </A></P></BODY></HTML> Mon, 26 Aug 2013 09:57:44 GMT https://live.paloaltonetworks.com/t5/general-topics/content-updates-failing/m-p/26667#M19477 UhMayYeah 2013-08-26T09:57:44Z