topic control_plane: exiting because service missed too many heartbeats,0,0x0 in General Topics

control_plane: exiting because service missed too many heartbeats,0,0x0

ysetiadi — Sat, 27 Oct 2012 23:17:35 GMT

Hi,

We have alert "control_plane: exiting because service missed too many heartbeats,0,0x0" on system log.

It's bug from OS ? Now we used 4.0.11.

Thanks

Re: control_plane: exiting because service missed too many heartbeats,0,0x0

mikand — Sun, 28 Oct 2012 18:27:32 GMT

Which hardware and how many? Do you run them in active/passive or active/active (or nothing)?

Re: control_plane: exiting because service missed too many heartbeats,0,0x0

ysetiadi — Sun, 28 Oct 2012 23:37:10 GMT

Hi mikand,

hardware 5060 and only single. After check again faulty memory and impact on control plane.

Thanks

Re: control_plane: exiting because service missed too many heartbeats,0,0x0

gswcowboy — Mon, 29 Oct 2012 14:29:21 GMT

probably have core files. hard to determine what transpired. you may have core files (>show system files) generated and from there we can take a look at the backtrace to better gauge what may have happened. I would recommend, however, calling into PAN Support so we can take a closer look.

Re: control_plane: exiting because service missed too many heartbeats,0,0x0

ysetiadi — Mon, 29 Oct 2012 23:47:21 GMT

Hi rkalugdan,

Finally open case support.

Thanks

Re: control_plane: exiting because service missed too many heartbeats,0,0x0

vchanal — Thu, 06 Nov 2014 09:55:37 GMT

Hi.

I have same issue after a flip/flap on my HA 5060 Pair.

After that the Dataplane crashed and has rebooted.

Any answer from the support?

Thanks.

Vincent.