topic Re: Commit failed - failed to send phase 1 to client logrcvr in General Topics

Commit failed - failed to send phase 1 to client logrcvr

baloise — Mon, 29 Jul 2013 15:33:41 GMT

Hello,

Since this morning I'm not able to commit any change from my panorama to my firewalls

Here is the message error that I receive:

Details:
. Management server failed to send phase 1 to client logrcvr
. Management server failed to send phase 1 abort to client logrcvr
. Commit failed

I tried some debug command like "debug software restart log-receiver" but the process stop with the exit signal SIGSEGVa few second after the restart

***@***)> show system software status | match logrcvr

Process logrcvr running (pid: 7076)

***@***)> show system software status | match logrcvr

Process logrcvr stopped (pid: -1) - Exit Signal: SIGSEGV

I tried to look for comments with the following signa exit, but I found nothing.
(I also tried to restart the mgmtsrv process)

Any idea ?

Thanks,
Regards

Re: Commit failed - failed to send phase 1 to client logrcvr

harshanatarajan — Mon, 29 Jul 2013 16:43:34 GMT

What PAN OS version is it ?

Re: Commit failed - failed to send phase 1 to client logrcvr

acamacho — Mon, 29 Jul 2013 17:07:10 GMT

Please type the following commands or if it will be easier open a case so we can assist.

- show system info

- show management-clients

- show system resources

- show jobs all

- show jobs id (select the id that shows a commit failed)

Re: Commit failed - failed to send phase 1 to client logrcvr

baloise — Wed, 31 Jul 2013 08:07:42 GMT

Hello,

An upgrade of the firewalls will be done today. It should resolve the problem.

Best regards.

Re: Commit failed - failed to send phase 1 to client logrcvr

Retired Member — Wed, 31 Jul 2013 14:45:01 GMT

I have the same issue.

upgraded to 5.0.5 clear all logs seems to be fixed

Re: Commit failed - failed to send phase 1 to client logrcvr

baloise — Mon, 05 Aug 2013 09:30:46 GMT

The upgrade was successful and resolved the problem.

Thank you for your help.

Best regards.

Re: Commit failed - failed to send phase 1 to client logrcvr

mrdeveloper16 — Thu, 28 Dec 2023 08:52:17 GMT

How to upgrade to 5.0.5??? Please help

Re: Commit failed - failed to send phase 1 to client logrcvr

Alpalo — Thu, 11 Jan 2024 14:39:36 GMT

But...How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

Re: Commit failed - failed to send phase 1 to client logrcvr

Alpalo — Thu, 11 Jan 2024 14:39:53 GMT

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?

Re: Commit failed - failed to send phase 1 to client logrcvr

Alpalo — Thu, 11 Jan 2024 14:40:40 GMT

Hello,

How did you upgrade if the autocommit does not work?
I have the same problem
can you share what commands you used?