topic Re: HA synchronization failures - what would cause? in General Topics

HA synchronization failures - what would cause?

dagibbs — Sun, 20 Mar 2011 23:46:28 GMT

Hi.

I have a pair of PA2050's in a HA configuration which run just fine - I've had successfull failover (for software upgrades) without issue.

Occasionally (once a week, maybe), I notice int he High Availability section of the dashboard the section titled "Cert and Block Pages" falls out of synchronization, and I have to manually synchronize it again.

I can;t correlate this with recent commit operations or anything else which might obviously cause it - has anyone else seen this, and could maybe shed some light on why it's happening?

Devices are running software version 3.1.6 (upgrade to 3.1.8 scheduled).

Thanks for any insight.

Re: HA synchronization failures - what would cause?

camkim_MDEA — Mon, 21 Mar 2011 07:03:01 GMT

Running a pair of 500's on 3.1.7, I also see this occasionally. Not sure of the cause either, since it seems to occur randomly. In the most recent case, It's been over 3 weeks since the last policy change and it was fine for the majority of the 3 weeks.

Re: HA synchronization failures - what would cause?

mharding — Tue, 22 Mar 2011 14:54:31 GMT

My 2050s have done the same thing since 3.1.

A commit force from the CLI clears it up for about a week. They just seem to drift out of sync overnight.

Re: HA synchronization failures - what would cause?

nrice — Tue, 22 Mar 2011 15:46:15 GMT

Please open cases with your support provider when you experience this issue. It sounds like a bug.

Re: HA synchronization failures - what would cause?

dagibbs — Wed, 23 Mar 2011 00:52:38 GMT

nrice wrote:

Please open cases with your support provider when you experience this issue. It sounds like a bug.

I've logged a ticket with our support organisation. We'll see where it goes. Thanks.