topic Re: No exempt profile in threat details in General Topics https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28612#M20873 <HTML><HEAD></HEAD><BODY><P>Can you verify if you have followed all steps described in the following article :</P><P></P><P><A __default_attr="5235" __jive_macro_name="document" class="jive_macro jive_macro_document" href="https://live.paloaltonetworks.com/"></A></P></BODY></HTML> Thu, 01 Aug 2013 12:00:01 GMT UhMayYeah 2013-08-01T12:00:01Z No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28611#M20872 <HTML><HEAD></HEAD><BODY><P>Dear,</P><P></P><P>We have some traffic that is getting blocked because of a strict vulnerability profile.</P><P>I want to exempt a certain IP from this profile.</P><P>But when I click on details in the threat logs, there is nothing filled in the "Exempt profiles"</P><P></P><P><IMG alt="Untitled.png" class="jive-image-thumbnail jive-image" height="274" src="https://live.paloaltonetworks.com/legacyfs/online/7522_Untitled.png" style="height: 274px; width: 645.5497382198953px;" width="646" /></P><P></P><P>Which is strange because it is blocking the traffic because of some profile, only it will not show me which one...</P><P>If I just add an Exempt IP here, click OK, and go look in the correct vulnerability profile no exemption is created, which I guess is logic since I did not specify in which profile it should at the exemption.</P><P></P><P>Is this a bug, or am I missing something?</P></BODY></HTML> Thu, 01 Aug 2013 11:47:44 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28611#M20872 mr.linus 2013-08-01T11:47:44Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28612#M20873 <HTML><HEAD></HEAD><BODY><P>Can you verify if you have followed all steps described in the following article :</P><P></P><P><A __default_attr="5235" __jive_macro_name="document" class="jive_macro jive_macro_document" href="https://live.paloaltonetworks.com/"></A></P></BODY></HTML> Thu, 01 Aug 2013 12:00:01 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28612#M20873 UhMayYeah 2013-08-01T12:00:01Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28613#M20874 <HTML><HEAD></HEAD><BODY><P>There are not that many steps to follow... And I get stuck at step 3 since I do not get anything in the Exempt profiles list...</P></BODY></HTML> Thu, 01 Aug 2013 12:24:03 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28613#M20874 mr.linus 2013-08-01T12:24:03Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28614#M20875 <HTML><HEAD></HEAD><BODY><P>.You cannot add exemptions using default/strict security profile.</P><P>Clone the strict vulnerability profile and use it in the rule.</P></BODY></HTML> Thu, 01 Aug 2013 12:44:38 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28614#M20875 UhMayYeah 2013-08-01T12:44:38Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28615#M20876 <HTML><HEAD></HEAD><BODY><P>we are already using a custom profile</P></BODY></HTML> Thu, 01 Aug 2013 12:58:37 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28615#M20876 mr.linus 2013-08-01T12:58:37Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28616#M20877 <HTML><HEAD></HEAD><BODY><P>Can you check the log details clicking the "looking glass" icon alongside Threat log and check the security rule that is inspecting this traffic.</P></BODY></HTML> Thu, 01 Aug 2013 14:09:49 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28616#M20877 UhMayYeah 2013-08-01T14:09:49Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28617#M20878 <HTML><HEAD></HEAD><BODY><P>Hmmmm....</P><P>I have just tried the exact same thing I was doing but with chrome instead of firefox, and now the exempt list was populated with my threat profiles.</P><P>I was thus able to select the correct one and add the IP exemption.</P><P>So it seems everything is working as expected, I guess it was just a browser issue (would not be the first time I have seen something like this happening)</P><P>Tanx for all the suggestions.</P></BODY></HTML> Thu, 01 Aug 2013 14:15:13 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28617#M20878 mr.linus 2013-08-01T14:15:13Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28618#M20879 <HTML><HEAD></HEAD><BODY><P>Did you notify the technical support of your finding?</P></BODY></HTML> Thu, 01 Aug 2013 19:33:18 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28618#M20879 mikand 2013-08-01T19:33:18Z Re: No exempt profile in threat details https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28619#M20880 <HTML><HEAD></HEAD><BODY><P>yeah, I had opened a case for this as well.</P></BODY></HTML> Fri, 02 Aug 2013 12:57:08 GMT https://live.paloaltonetworks.com/t5/general-topics/no-exempt-profile-in-threat-details/m-p/28619#M20880 mr.linus 2013-08-02T12:57:08Z