topic Re: Error trying to unlock an admin in General Topics https://live.paloaltonetworks.com/t5/general-topics/error-trying-to-unlock-an-admin/m-p/29085#M21271 <HTML><HEAD></HEAD><BODY><P>You should call support and open a ticket.</P><P></P><P>Steve Krall</P></BODY></HTML> Tue, 15 Mar 2011 17:14:15 GMT skrall 2011-03-15T17:14:15Z Error trying to unlock an admin https://live.paloaltonetworks.com/t5/general-topics/error-trying-to-unlock-an-admin/m-p/29084#M21270 <HTML><HEAD></HEAD><BODY><P>Under Authentication Profiles on Panorama 3.1.8 I noticed one of my admins is apparently locked. When I try to unlock by clicking on the link I get the error:</P><P></P><P><SPAN style="font-family: courier new,courier;">vsys unexpected here locked-users unexpected here authentication unexpected here show unexpected here</SPAN></P><P><SPAN style="font-family: courier new,courier;"> </SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif;">I can't even tell which admin is locked. The auth profile is for RADIUS-based RSA tokens.</SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif;"> </SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif;">Any help would be appreciated.</SPAN></P></BODY></HTML> Sat, 12 Mar 2011 00:38:22 GMT https://live.paloaltonetworks.com/t5/general-topics/error-trying-to-unlock-an-admin/m-p/29084#M21270 KGC 2011-03-12T00:38:22Z Re: Error trying to unlock an admin https://live.paloaltonetworks.com/t5/general-topics/error-trying-to-unlock-an-admin/m-p/29085#M21271 <HTML><HEAD></HEAD><BODY><P>You should call support and open a ticket.</P><P></P><P>Steve Krall</P></BODY></HTML> Tue, 15 Mar 2011 17:14:15 GMT https://live.paloaltonetworks.com/t5/general-topics/error-trying-to-unlock-an-admin/m-p/29085#M21271 skrall 2011-03-15T17:14:15Z