topic Firewall GUI Not access and configuration got deleted automatically. in General Topics

Firewall GUI Not access and configuration got deleted automatically.

Satish — Mon, 24 Nov 2014 09:21:15 GMT

Hi friends,

Not able to access the Palo Alto Firewall GUI from Management Interface and Lan interface also. No Ethernet indication (Light) showing on All Interface. MGT interface showing up but not able to take the GUI access, so taken access through SSH and check the configuration. but no configuration found in palo alto which means configuration automatically got deleted. please suggest.

Regards

Satish

Re: Firewall GUI Not access and configuration got deleted automatically.

Retired Member — Mon, 24 Nov 2014 09:37:13 GMT

better to move that to discussion side instead of Devcenter

Did you try to access with console cable ?

Re: Firewall GUI Not access and configuration got deleted automatically.

Satish — Mon, 24 Nov 2014 09:46:22 GMT

Hi Panos,

Thanks for reply. yap i am able to taken access through SSH and check the configuration. but no configuration found in palo alto which means configuration automatically got deleted. please suggest.

Regards

Satish

Re: Firewall GUI Not access and configuration got deleted automatically.

Retired Member — Mon, 24 Nov 2014 10:02:43 GMT

when you look show jobs all do you see anyhting ?

Re: Firewall GUI Not access and configuration got deleted automatically.

Satish — Mon, 24 Nov 2014 10:14:32 GMT

Hi PanOS,

Regards

Satish

Re: Firewall GUI Not access and configuration got deleted automatically.

Retired Member — Mon, 24 Nov 2014 12:27:06 GMT

did you check sts is green on device ?

have you got a config backup ?

did you try to reboot