topic Re: This webservice call is only available to Panorama in General Topics

This webservice call is only available to Panorama

Mike.Carney — Fri, 20 Mar 2015 14:42:48 GMT

After upgrading Panorama to 6.1.2, we are receiving the following error "This webservice call is only available to Panorama" when going to Device Deployment, Software. We were planning on remotely deploy 6.1.2 to all of our 200s. We will not be able to do so until this is resolved.

Has anyone seen this before?

Thanks in advance. Mike

Re: This webservice call is only available to Panorama

hyadavalli — Fri, 20 Mar 2015 14:59:32 GMT

Hello Mike,

We are working on a fix for this issue which is ongoing.

Can you open a case with support with tech support file attached?

Regards,

Hari Yadavalli

Re: This webservice call is only available to Panorama

Mike.Carney — Fri, 20 Mar 2015 16:26:06 GMT

Done. Thank you for your help.

Re: This webservice call is only available to Panorama

hyadavalli — Fri, 20 Mar 2015 20:43:54 GMT

Hello Mike,

This issue is addressed now.

Regards,

Hari Yadavalli

Re: This webservice call is only available to Panorama

Mike.Carney — Fri, 20 Mar 2015 20:45:12 GMT

I can confirm it is working now. Thanks!

Re: This webservice call is only available to Panorama

WILO — Wed, 25 Mar 2015 07:33:23 GMT

What have you done to get it working?

Re: This webservice call is only available to Panorama

kiwi — Wed, 25 Mar 2015 08:39:49 GMT

Worst case you're seeing a cached page. Click the "Check Now" link at the bottom of the screen to refresh the connection to the update server :

Hope this helps.

-Kim.

Re: This webservice call is only available to Panorama

WILO — Wed, 25 Mar 2015 11:57:35 GMT

Great. Thank you. After clicking "Check now" everything is back.