topic Re: 6.0.2 Upgrade on 2050 in General Topics

6.0.2 Upgrade on 2050

bnicholson — Mon, 09 Jun 2014 16:07:27 GMT

I recently upgraded code to 6.0.2 on a 2050 and am experiencing significant packet drop issues (network becomes inaccessible). It is resolved when you reboot the device, but it only is resolved for about a day, and then goes back to dropping traffic, has anyone else experienced this or knows of a solution? (I also have a case open regarding this issue). Thank you!

Re: 6.0.2 Upgrade on 2050

HULK — Tue, 10 Jun 2014 07:37:35 GMT

Hello Sir,

Could you please verify data-plane pool statistics while you have packet drop issue on this firewall.

> debug dataplane pool statistics ----see any buffer counter is over utilized

>show counter global filter delta yes ------ see any indication for packet drops here ( run this command multiple times, after 5 seconds interval)

Thanks

Re: 6.0.2 Upgrade on 2050

cmuchong — Wed, 24 Sep 2014 03:48:40 GMT

I just had this issue after upgrading my PA-2050 from version 5.0.X to 6.0.2. Extremely high ping times to the WAN interface and local routers. How was this resolved?

Re: 6.0.2 Upgrade on 2050

jperry1 — Wed, 24 Sep 2014 04:35:06 GMT

cmuchong

If you are using the MGT interface reconfigure a dataplane interface to function as MGT. Change all of your service routes to use the new Dataplane interface you just configured to use as the MGT interface and disconnect the management interface completely. You can talk to the case owner about what I am recommending to do if there are any questions. I have provided information on how to change your service routes from the MGT interface to a dataplane interface.

Setting a Service Route for Services to Use a Dataplane Interface from the Web UI and CLI