topic Re: captive portal authentication failed LDAP in General Topics

captive portal authentication failed LDAP

atelcom — Tue, 10 Feb 2015 16:24:23 GMT

Hi ALL,

I'm really stuck with this, i spend all day tryng to inderstant why the authentication failed when i'm using LDAP,

the configuration seems to be okay,

Could you please check,

when i try to authenticat with an AD acount , i put abc\sarah and the password

i get an error that the username and password are incorrect

please fin in attach the screen shot of conf

regards,

Sarah

atelcom — Tue, 10 Feb 2015 16:25:04 GMT

atelcom — Tue, 10 Feb 2015 16:26:02 GMT

kattaullah — Tue, 10 Feb 2015 16:49:45 GMT

Please check the below. This should be checked on the Zone that the users will hit.

Go to Network tab -> Zone screen. On the zones that contain the users to be identified,

Enable user identification

Regards

Khan

atelcom — Tue, 10 Feb 2015 18:29:14 GMT

Hi Khan,

it's already enabled , even the response page i adde it in the management profil

bat — Tue, 10 Feb 2015 21:46:42 GMT

Could you please try putting the netbios domain name in the domain name field of authentication profile ?

atelcom — Wed, 11 Feb 2015 08:45:59 GMT

Hi ,

i contact support yesterday, we didn't do any modification on the configuration

we have juste excute some command to clear all session , and clear the cache and it's worked

Regards,