topic internet access outage on pc's in General Topics https://live.paloaltonetworks.com/t5/general-topics/internet-access-outage-on-pc-s/m-p/32889#M24123 <HTML><HEAD></HEAD><BODY><P>just introduced PA on our network. Now random computers loosing internet access but network connectivity to LAN resources is still there..only after restarting the pc or disabling/enabling lan card does internet access get restored..anyone experiencing such an issue??</P></BODY></HTML> Thu, 13 Feb 2014 05:48:01 GMT akuhn 2014-02-13T05:48:01Z internet access outage on pc's https://live.paloaltonetworks.com/t5/general-topics/internet-access-outage-on-pc-s/m-p/32889#M24123 <HTML><HEAD></HEAD><BODY><P>just introduced PA on our network. Now random computers loosing internet access but network connectivity to LAN resources is still there..only after restarting the pc or disabling/enabling lan card does internet access get restored..anyone experiencing such an issue??</P></BODY></HTML> Thu, 13 Feb 2014 05:48:01 GMT https://live.paloaltonetworks.com/t5/general-topics/internet-access-outage-on-pc-s/m-p/32889#M24123 akuhn 2014-02-13T05:48:01Z Re: internet access outage on pc's https://live.paloaltonetworks.com/t5/general-topics/internet-access-outage-on-pc-s/m-p/32890#M24124 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>Is the PAN firewall is default-gateway for end users( pc)..?</P><P></P><P>1. Could you please verify whether the end machine is learning the correct MAC address on his ARP table for default gateway..?</P><P></P><P>From laptop's cmd prompt: &gt;arp -a</P><P></P><P>2. While the user loosing internet connectivity, are they able to ping their default-gateway ( both LAN side and WAN side IP address of the PAN)..?</P><P></P><P>Thanks</P></BODY></HTML> Thu, 13 Feb 2014 05:56:42 GMT https://live.paloaltonetworks.com/t5/general-topics/internet-access-outage-on-pc-s/m-p/32890#M24124 HULK 2014-02-13T05:56:42Z