topic Re: PA-500 Auto Reboot in General Topics

PA-500 Auto Reboot

u7285 — Wed, 07 Dec 2011 08:22:23 GMT

Good Morning Everyone

Can anyone shed some light on why my PA-500 will auto-reboot after the following incident logged on the system log

"description contains 'infra-group: restarts exhausted, rebooting system"

We running the latest 4.1 OS

How can we prevent this from happening again?

Regards

Kobus

Re: PA-500 Auto Reboot

rmonvon — Wed, 07 Dec 2011 21:06:12 GMT

Please open a case with our Support so this can be looked at. We will most likely need the tech-support file to diagnose the issue.

Thanks.

Re: PA-500 Auto Reboot

cpugh — Tue, 10 Apr 2012 14:42:28 GMT

Was there a resolution to this case? At DFW Airport, we experienced the same situation last Sunday. The system shutdown and restarted.... all Internet was down for 20 minuties while this occured. Also, happened right before a big storm came through.. impacted operations' ability to send alert emails.