topic Re: unable to lunch ssl vpn client in General Topics

unable to lunch ssl vpn client

LCMember4717 — Thu, 30 Dec 2010 16:19:34 GMT

hi,

i recently configured ssl_vpn sccessfully and i can download the client but everytime it downloads and installs but i cant see the client ?

reaper — Mon, 03 Jan 2011 11:57:15 GMT

It should become visible in the start menu and the files should be located under C:\Program Files\Palo Alto Networks\Pan Connect directory.

If this is not the case, check your windows logs, you may be blocking it due to user restrictions or User Account Control

LCMember4717 — Mon, 03 Jan 2011 12:45:51 GMT

it happens only for windows 7 x64, sorry not to mention that, my os is 3.1.6.

gswcowboy — Mon, 03 Jan 2011 17:22:37 GMT

Can we confirm that you're utilizing all of the prerequisites?

IE - 64bit

Java - 64 bit

Netconnect - 64bit

1) Download PanInstaller_x64.jar and PanSetup_x64.jar from server

https://<gateway>/ssl-vpn/jnlp/PanInstaller_x64.jar

https://<gateway>/ssl-vpn/jnlp/PanSetup_x64.jar

(replace "gateway" with IP of SSL-VPN gateway)

2) Unzip PanInstaller_x64.jar, and run InstallerSetup.exe

3) Unzip PanSetup_x64.jar, and run PanSetup.exe

-Renato

LCMember4717 — Tue, 04 Jan 2011 06:55:55 GMT

thanks the above solution worked.