topic Re: Mail server getting blocked when downloading files in General Topics

Mail server getting blocked when downloading files

LCMember1607 — Wed, 03 Apr 2013 12:43:35 GMT

I have an exchange server that is getting block-continues for file types that are not being explicitly blocked...pdf, jpg, etc.

It has no way to continue.....

I believe it must be some default behavior I am not aware of in the AV or AS profiles?

Where are these actions defined?

I had to move the exchange server(name= domain\barracuda_ldap) into an Exception policy I built.

Is there a way around this?

TIA

Re: Mail server getting blocked when downloading files

emr_1 — Wed, 03 Apr 2013 15:50:05 GMT

Hi,

You can edit File Blocking Profile under Objects tab, it's not AV or AS profiles.

You can specify application to apply File Blocking in Profile.

You can completely separate security rule that currently blocking exchange server traffic.

New security rule is just for mail traffic with no File Blocking Profile on it.

Regards,

Re: Mail server getting blocked when downloading files

LCMember1607 — Wed, 03 Apr 2013 16:41:25 GMT

It was a default behavior in one of the AV or AS profiles.

I ended up removing the AV, AS, URL and File Blocking Profile for the Mail Server.

Re: Mail server getting blocked when downloading files

mikand — Wed, 03 Apr 2013 19:32:35 GMT

Doesnt sound ok to me.

Create a new threat profile where you define to block (instead of block-continue) identified virusfiles (if thats what triggered last time) and assign this threat profile to the rule regarding your mailserver.