topic GlobelProtect cached Portal in General Topics https://live.paloaltonetworks.com/t5/general-topics/globelprotect-cached-portal/m-p/36405#M26761 <HTML><HEAD></HEAD><BODY><P>I have multiple PaloAlto for diverent Customers. My Problem with GlobalProtect is that i often change the portal.</P><P>Now when i enter my credentials they just disapear and the clients connects anyway with the message</P><P></P><P>Using Cached Portal.</P><P></P><P>How can i delete this information? I allready Uninstalled the Client..but after reinstall it uses again the Cache!</P><P></P><P>Since i allready delete den panportal.cfg I want to know if the information is hidden in the registry?</P></BODY></HTML> Mon, 03 Sep 2012 06:48:49 GMT gsteiner 2012-09-03T06:48:49Z GlobelProtect cached Portal https://live.paloaltonetworks.com/t5/general-topics/globelprotect-cached-portal/m-p/36405#M26761 <HTML><HEAD></HEAD><BODY><P>I have multiple PaloAlto for diverent Customers. My Problem with GlobalProtect is that i often change the portal.</P><P>Now when i enter my credentials they just disapear and the clients connects anyway with the message</P><P></P><P>Using Cached Portal.</P><P></P><P>How can i delete this information? I allready Uninstalled the Client..but after reinstall it uses again the Cache!</P><P></P><P>Since i allready delete den panportal.cfg I want to know if the information is hidden in the registry?</P></BODY></HTML> Mon, 03 Sep 2012 06:48:49 GMT https://live.paloaltonetworks.com/t5/general-topics/globelprotect-cached-portal/m-p/36405#M26761 gsteiner 2012-09-03T06:48:49Z Re: GlobelProtect cached Portal https://live.paloaltonetworks.com/t5/general-topics/globelprotect-cached-portal/m-p/36406#M26762 <HTML><HEAD></HEAD><BODY><P><SPAN class="f7">During normal uninstallation, the last connected portal address and saved encrypted user credential are still stored in registry. </SPAN></P><P><SPAN class="f7">To completely remove any trace of GlobalProtect, it is best to remove the following registry keys:</SPAN></P><P><SPAN class="f11">HKEY_LOCAL_MACHINE\Software\Palo Alto Networks\GlobalProtect</SPAN></P><P><SPAN class="f11"> HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect</SPAN></P><P></P><P>Upgrading the GP Agent to 1.1.6 would be a recommended since it has a fix to cached user issue.</P><P></P><P>-Ameya</P></BODY></HTML> Tue, 04 Sep 2012 00:06:02 GMT https://live.paloaltonetworks.com/t5/general-topics/globelprotect-cached-portal/m-p/36406#M26762 UhMayYeah 2012-09-04T00:06:02Z