topic Re: Global Protect unusual login message in General Topics

Global Protect unusual login message

mikepeng — Fri, 30 May 2014 09:20:29 GMT

Hi,

My client found log message and shows he log in successfully, but actually he did not.

He’s running “on-demand” mode and he confirmed it’s not connected.

The only thing he did is turned on the laptop, nothing else.

I knew the Global Protect will be start up automatically while system is up, but I don’t know it’s possible it will login automatically. Any ideas?

Many Thanks,

Mike

Re: Global Protect unusual login message

cpainchaud — Fri, 30 May 2014 14:21:01 GMT

Your client logged in the portal (that's why you see logs) but probably not in Gateway it may explain why you"re not seeing him.

He should hit the connect button to actually connect to the Gateway. Or put it in Always-on mode.

Re: Global Protect unusual login message

mikepeng — Thu, 05 Jun 2014 07:52:34 GMT

Hi Cpainchaud,

I cannot confirm did he hit the connect button or not, actually I cannot reproduce in my own lab. I will recommend he don’t leave the login credential on GlobalProtect so that there's no way to login automatically.

Many Thanks,

Mike