topic Panorama Connectivity issues in General Topics https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37465#M27468 <HTML><HEAD></HEAD><BODY><P>We are having issues getting the devices to connect to the Panorama</P><P></P><P></P><P class="MsoNormal">The devices (PA4020-3.1.8) connected successfully to the Panorama and then disconnected. The logs on the device do not show any new attempt to connect. I am able to telnet port 3978 on the Panorama from the devices. Initially the Panorama was 3.1.0 while the devices were 3.1.8. In an effort to restore connectivity I updated the Panorama to 3.1.8 as well, but did not help, also reconfigured the Panorama on the device, but this does not seem to trigger a connection. The certificate has been generated on the Panorama.</P><P class="MsoNormal"></P><P class="MsoNormal"><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; FONT-SIZE: 11pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-fareast-language: EN-US; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA">There is a KB article on troubleshooting Panorama connectivity, those conditions have been satisfied. I was looking for some cli command to reset the panorama connection or something equivalent or some other pointers</SPAN></P></BODY></HTML> Wed, 12 Oct 2011 08:39:39 GMT vikasvishwanath 2011-10-12T08:39:39Z Panorama Connectivity issues https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37465#M27468 <HTML><HEAD></HEAD><BODY><P>We are having issues getting the devices to connect to the Panorama</P><P></P><P></P><P class="MsoNormal">The devices (PA4020-3.1.8) connected successfully to the Panorama and then disconnected. The logs on the device do not show any new attempt to connect. I am able to telnet port 3978 on the Panorama from the devices. Initially the Panorama was 3.1.0 while the devices were 3.1.8. In an effort to restore connectivity I updated the Panorama to 3.1.8 as well, but did not help, also reconfigured the Panorama on the device, but this does not seem to trigger a connection. The certificate has been generated on the Panorama.</P><P class="MsoNormal"></P><P class="MsoNormal"><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; FONT-SIZE: 11pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-fareast-language: EN-US; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA">There is a KB article on troubleshooting Panorama connectivity, those conditions have been satisfied. I was looking for some cli command to reset the panorama connection or something equivalent or some other pointers</SPAN></P></BODY></HTML> Wed, 12 Oct 2011 08:39:39 GMT https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37465#M27468 vikasvishwanath 2011-10-12T08:39:39Z Re: Panorama Connectivity issues https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37466#M27469 <HTML><HEAD></HEAD><BODY><P>Please follow up with your SE or Support to resolve the problem.</P></BODY></HTML> Wed, 12 Oct 2011 16:10:20 GMT https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37466#M27469 mschuricht 2011-10-12T16:10:20Z Re: Panorama Connectivity issues https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37467#M27470 <HTML><HEAD></HEAD><BODY><P>Yes, please follow up with PAN Support for a live debug session.</P></BODY></HTML> Wed, 12 Oct 2011 18:48:49 GMT https://live.paloaltonetworks.com/t5/general-topics/panorama-connectivity-issues/m-p/37467#M27470 gswcowboy 2011-10-12T18:48:49Z