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    <title>topic Re: Problems with user mapping in General Topics</title>
    <link>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37532#M27516</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;You may have your LDAP server profile configured with the FQDN domain name instead of the NETBIOS name.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The domain field for the LDAP server profile should have the NETBIOS name. Anything in this field gets prepended to the user's name.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For instance, if your domain is testdomain.com, the domain field should be:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;testdomain&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Here are two great documents to read over for UserID related issues and configuration in 4.1:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A _jive_internal="true" class="active_link" href="https://live.paloaltonetworks.com/docs/DOC-2132"&gt;https://live.paloaltonetworks.com/docs/DOC-2132&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A _jive_internal="true" data-containerid="2021" data-containertype="14" data-objectid="3120" data-objecttype="102" href="https://live.paloaltonetworks.com/docs/DOC-3120" style="font-size: 12px; font-family: Arial, Helvetica, sans-serif; color: #316989; background-color: #ffffff;"&gt;https://live.paloaltonetworks.com/docs/DOC-3120&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Please let me know if this helps.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-Jason&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Sun, 13 May 2012 18:16:32 GMT</pubDate>
    <dc:creator>jseals</dc:creator>
    <dc:date>2012-05-13T18:16:32Z</dc:date>
    <item>
      <title>Problems with user mapping</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37531#M27515</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have a little problem with user-ip mapping i have instaled PAN Agent on a server configured it and started from what i can see it reads security logs and from there maps ip to a user. Those logs presents users as shortdomainname\user. The problem is when device have to compare it to a LDAP mapped groups where users are identified as long.domain.name\user. This way i cant use proper url-fitering using users - group association. is there any way to configure ldap to use shortdomainname or PAN agent to extend shortdoaminname to long.domain.name.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I`m using os 4.1.6 and agent 4.1.4-3.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sat, 12 May 2012 11:21:48 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37531#M27515</guid>
      <dc:creator>Bigtom</dc:creator>
      <dc:date>2012-05-12T11:21:48Z</dc:date>
    </item>
    <item>
      <title>Re: Problems with user mapping</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37532#M27516</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;You may have your LDAP server profile configured with the FQDN domain name instead of the NETBIOS name.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The domain field for the LDAP server profile should have the NETBIOS name. Anything in this field gets prepended to the user's name.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For instance, if your domain is testdomain.com, the domain field should be:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;testdomain&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Here are two great documents to read over for UserID related issues and configuration in 4.1:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A _jive_internal="true" class="active_link" href="https://live.paloaltonetworks.com/docs/DOC-2132"&gt;https://live.paloaltonetworks.com/docs/DOC-2132&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A _jive_internal="true" data-containerid="2021" data-containertype="14" data-objectid="3120" data-objecttype="102" href="https://live.paloaltonetworks.com/docs/DOC-3120" style="font-size: 12px; font-family: Arial, Helvetica, sans-serif; color: #316989; background-color: #ffffff;"&gt;https://live.paloaltonetworks.com/docs/DOC-3120&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Please let me know if this helps.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-Jason&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 13 May 2012 18:16:32 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37532#M27516</guid>
      <dc:creator>jseals</dc:creator>
      <dc:date>2012-05-13T18:16:32Z</dc:date>
    </item>
    <item>
      <title>Re: Problems with user mapping</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37533#M27517</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Yes it worked thank You very much&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 14 May 2012 09:32:41 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/problems-with-user-mapping/m-p/37533#M27517</guid>
      <dc:creator>ArkadiuszMatalewski</dc:creator>
      <dc:date>2012-05-14T09:32:41Z</dc:date>
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