topic Mapping users with user agent in General Topics

Mapping users with user agent

atelcom — Wed, 05 Dec 2012 09:00:18 GMT

Hi All,

to identify users , i installed user-id-agent in AD, and then i added the user-id in palo alto

the status of the user agent in paloalto is connected, so when i tested the user agent in policies, i can apply just for group that i selected

but i can't see the users on paloalto , rather thant i see the users connected with there address in user-agent on AD

so how can i get the users in paloalto without adding ldap server

also, i want to know if i can get all users or just the connected ones

thank's in advance

best regards

Sarah

Re: Mapping users with user agent

DSM_SYS — Wed, 05 Dec 2012 15:04:59 GMT

Hi,

Could you check firewall on paloalto user agent application installed server.It should be disabled or you should allow ports which you set up device ->user identification on your palo alto management site.

Thanks

Re: Mapping users with user agent

atelcom — Wed, 05 Dec 2012 15:22:33 GMT

Yes, the status of user-agent on palo alto is connected , and the service of user-agent on AD is running et it shows no erros , it get also the member connected with their adresses

Re: Mapping users with user agent

mbutt — Wed, 05 Dec 2012 21:42:23 GMT

Hi Sarah,

Can you please verify if you have Under Network Tab---->Zones -------> enabled user identification is checked where you need to identify the user.

Please let us know if this helps.

Thankyou

Numan

Re: Mapping users with user agent

mikand — Wed, 05 Dec 2012 22:48:23 GMT

mbutt's suggestion is for the userid to actually take effect for your security policies.

In order to be able to select specific users (or groups) when you setup userid for a particular security policy you need to have the ldap server configuration active on your PA.

You either let PA connect on its own to your current LDAP service or you let your PA box proxy through the userid agent.

Re: Mapping users with user agent

atelcom — Thu, 06 Dec 2012 15:26:37 GMT

mbutt the user identification under zone is already enabled,

mikand, i thought that i could get user without adding ldap server , just with user-id agent installed on AD

Re: Mapping users with user agent

shasnain — Thu, 06 Dec 2012 19:41:12 GMT

Hi,

You could achieve user to group mapping with the old agent version 3.1.2 and you wont have to configure the LDAP server profile on the PAN.

Thanks,

Syed Hasnain

Re: Mapping users with user agent

atelcom — Sun, 09 Dec 2012 15:35:28 GMT

Thanks to all for your helps

when i try to add the user in policies, the PAN-OS show me just groups no users

but i find the user when i type his name in the case

i think that pan works like that , it doesn't show you the users until you type their name

Re: Mapping users with user agent

atelcom — Sun, 09 Dec 2012 15:44:13 GMT

i'm running pan-os version 5.1, so when i add the server in device-user identification-mapping user-server monitor

and i click to discover, i get " no domain configured "

Re: Mapping users with user agent

gcpanman — Fri, 28 Dec 2012 19:05:29 GMT

This can be resolved by adding your domain in Device, Setup, Management, General Settings and add the value for domain.