Unable to authenticate users on Captive Portal

paramount — Sat, 24 Apr 2010 19:35:45 GMT

Hi,

We have following issue with our setup:-

1: Captive Portal is set for entire network ( 192.168.1.0) and in Active Directory the group ( IT) is choosen which will be filtered or monitored. There are two users ( user1/user2) who are member of this group.

Firewall Rule :
==============

1: Trust to Untrust

Source Action

1: ( Any known user) Allow
2: ( Any Unknown user) Block

Issue:
======

we logged into a machine which is not in domain and tried to access internet, we got authentication prompt. And we feed in domain username and passowrd and we got authentication failure

Note: When we login to same PC with domain user with these username and pwd, we are able to login and access internet without any isses.

any suggestion on this ?

Re: Unable to authenticate users on Captive Portal

nrice — Mon, 26 Apr 2010 23:26:34 GMT

You should be able to log into Captive Portal regardless of using the domain or not. Pleae open a case with Support so that they can check your logs and policies.

topic Unable to authenticate users on Captive Portal in General Topics

Unable to authenticate users on Captive Portal

Re: Unable to authenticate users on Captive Portal