topic Re: No GUI Access: FW-6.1.0: Session Time Out in General Topics

No GUI Access: FW-6.1.0: Session Time Out

dusk2dusk — Tue, 02 Dec 2014 14:59:53 GMT

I have a PA-200 with 6.1.0. I can SSH in fine to mgmt. When I try GUI, I get to the login page. When I login with correct credentials it says Session Timed Out. I think it's a disk space issue. When I show system disk-space SDA2 is at 100%. Everything looked to still be working fine behind the scenes, ie traffic flow until I did a full restart on the box. Now just management interface is accessible via CLI and no GUI, same error. However, now no traffic flows on dataplane and I see no active hardware interfaces. Yet it still looks like everything is correct in config. Even Panorama connects fine but I am afraid to shoot out a config because it is a remote site. Feels like a disk space issue and it can't load the config fully.

Re: No GUI Access: FW-6.1.0: Session Time Out

ssharma — Tue, 02 Dec 2014 15:21:27 GMT

Hi dusk2dusk ,

If root partition is at 100%, then it is definitely causing the issue. You can run following commands :

show system files

and see if you have cores files generated. If yes, then you can delete cores from the file ( delete core management-plane file ...), and run show system disk-space and see if the it went down from 100%.

If not, then root access is required to create space in root and only tac engineers are able to do that. You will need to open a support case. Hope this helps. Thank you.

Re: No GUI Access: FW-6.1.0: Session Time Out

dusk2dusk — Tue, 02 Dec 2014 15:46:48 GMT

I will open the case. I have read about this issue before and it was said that log files filling up would be the cause or something like that. 6.1.0 was supposed to fix this but did not. How can I keep this from happening again?

Re: No GUI Access: FW-6.1.0: Session Time Out

ssharma — Tue, 02 Dec 2014 16:01:10 GMT

Yes, that is what I thought as well. Issue to be fixed on 6.1. If that is not the case, then case that you have opened should provide an answer. Thank you.