topic Problem on Web Management Interface in General Topics https://live.paloaltonetworks.com/t5/general-topics/problem-on-web-management-interface/m-p/39808#M29194 <HTML><HEAD></HEAD><BODY><P>Hi All,</P><P></P><P>Our PA500 (PAN OS 5.0.4) recently behave unusual, sometime its kick user from web interface after log in for 10 or 15 minutes.</P><P>The only error message that I received in the browser said "XML not responding".</P><P>Further check in the logs I got this error :</P><P></P><P>websrvr: Traceback (most recent call last):. File</P><P>/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 1436, in do.</P><P>do_func(). File /usr/lib/python2.4/site-packages/masterd/mdBase.py, line</P><P>1909, in exit_event. exiting=True). File</P><P>/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 908, in</P><P>process_core. os.rename(pid_path, new_path).OSError: [Errno 2] No such</P><P>file or directory</P><P></P><P>Is this known issue? Will it be fixed if PAN OS upgraded to 5.0.5?</P><P>Thank you.</P></BODY></HTML> Fri, 14 Jun 2013 07:34:11 GMT 1rstwapops 2013-06-14T07:34:11Z Problem on Web Management Interface https://live.paloaltonetworks.com/t5/general-topics/problem-on-web-management-interface/m-p/39808#M29194 <HTML><HEAD></HEAD><BODY><P>Hi All,</P><P></P><P>Our PA500 (PAN OS 5.0.4) recently behave unusual, sometime its kick user from web interface after log in for 10 or 15 minutes.</P><P>The only error message that I received in the browser said "XML not responding".</P><P>Further check in the logs I got this error :</P><P></P><P>websrvr: Traceback (most recent call last):. File</P><P>/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 1436, in do.</P><P>do_func(). File /usr/lib/python2.4/site-packages/masterd/mdBase.py, line</P><P>1909, in exit_event. exiting=True). File</P><P>/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 908, in</P><P>process_core. os.rename(pid_path, new_path).OSError: [Errno 2] No such</P><P>file or directory</P><P></P><P>Is this known issue? Will it be fixed if PAN OS upgraded to 5.0.5?</P><P>Thank you.</P></BODY></HTML> Fri, 14 Jun 2013 07:34:11 GMT https://live.paloaltonetworks.com/t5/general-topics/problem-on-web-management-interface/m-p/39808#M29194 1rstwapops 2013-06-14T07:34:11Z Re: Problem on Web Management Interface https://live.paloaltonetworks.com/t5/general-topics/problem-on-web-management-interface/m-p/39809#M29195 <HTML><HEAD></HEAD><BODY><P>In RN 5.0.5:</P><P>49171—Access to the firewall’s web interface was not available from Internet Explorer 7.</P><P>Nothing else.</P><P>Is it happen when the PA do special thing ? What is the CPU load ? which browser are you using ?</P><P></P><P>V.</P></BODY></HTML> Fri, 14 Jun 2013 07:59:49 GMT https://live.paloaltonetworks.com/t5/general-topics/problem-on-web-management-interface/m-p/39809#M29195 VinceM 2013-06-14T07:59:49Z