topic NetConnect SSLVPN Client v1.2.0-402 fails on XP SP1 in General Topics https://live.paloaltonetworks.com/t5/general-topics/netconnect-sslvpn-client-v1-2-0-402-fails-on-xp-sp1/m-p/39823#M29205 <HTML><HEAD></HEAD><BODY><P>We activated the SSLVPN client v1.2 last week.&nbsp; When some users attempted to upgrade, they would receive the following error and the upgrade would fail.&nbsp; The end result was an installed NetConnect Installer but no NetConnect VPN Client.&nbsp; <SPAN style="text-decoration: underline;">These users were on client v1.0.3</SPAN>.</P><P></P><P><EM>"There is a problem with this Windows Installer package. A program run as&nbsp; part of the setup did not finish as expected. Contact your support&nbsp; personnel or package vendor."</EM></P><P></P><P>This error also occurred when attempting to install client v1.2 using the MSI.</P><P></P><P>The affected users had Windows XP SP1.&nbsp; Installing SP3 resoved the problem.&nbsp; This has since been replicated by testing on a clean Windows XP SP1a (virtual machine). <STRONG> <SPAN style="text-decoration: underline;">It should be noted that v1.1.2 also installs successfully on XP SP1, so the requirement is new for v1.2.</SPAN></STRONG></P><P></P><P>I recommend that this issue be added to the "Known Issues" section of the release notes.</P></BODY></HTML> Sun, 29 Aug 2010 17:56:45 GMT migration 2010-08-29T17:56:45Z NetConnect SSLVPN Client v1.2.0-402 fails on XP SP1 https://live.paloaltonetworks.com/t5/general-topics/netconnect-sslvpn-client-v1-2-0-402-fails-on-xp-sp1/m-p/39823#M29205 <HTML><HEAD></HEAD><BODY><P>We activated the SSLVPN client v1.2 last week.&nbsp; When some users attempted to upgrade, they would receive the following error and the upgrade would fail.&nbsp; The end result was an installed NetConnect Installer but no NetConnect VPN Client.&nbsp; <SPAN style="text-decoration: underline;">These users were on client v1.0.3</SPAN>.</P><P></P><P><EM>"There is a problem with this Windows Installer package. A program run as&nbsp; part of the setup did not finish as expected. Contact your support&nbsp; personnel or package vendor."</EM></P><P></P><P>This error also occurred when attempting to install client v1.2 using the MSI.</P><P></P><P>The affected users had Windows XP SP1.&nbsp; Installing SP3 resoved the problem.&nbsp; This has since been replicated by testing on a clean Windows XP SP1a (virtual machine). <STRONG> <SPAN style="text-decoration: underline;">It should be noted that v1.1.2 also installs successfully on XP SP1, so the requirement is new for v1.2.</SPAN></STRONG></P><P></P><P>I recommend that this issue be added to the "Known Issues" section of the release notes.</P></BODY></HTML> Sun, 29 Aug 2010 17:56:45 GMT https://live.paloaltonetworks.com/t5/general-topics/netconnect-sslvpn-client-v1-2-0-402-fails-on-xp-sp1/m-p/39823#M29205 migration 2010-08-29T17:56:45Z Re: NetConnect SSLVPN Client v1.2.0-402 fails on XP SP1 https://live.paloaltonetworks.com/t5/general-topics/netconnect-sslvpn-client-v1-2-0-402-fails-on-xp-sp1/m-p/39824#M29206 <HTML><HEAD></HEAD><BODY><P>Here's a pic of the error.</P></BODY></HTML> Sun, 29 Aug 2010 18:04:59 GMT https://live.paloaltonetworks.com/t5/general-topics/netconnect-sslvpn-client-v1-2-0-402-fails-on-xp-sp1/m-p/39824#M29206 migration 2010-08-29T18:04:59Z