topic Re: unable to join passive device to ha in General Topics https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4019#M2967 <HTML><HEAD></HEAD><BODY><P>Is this a new setup?</P><P></P><P>If so you could try to factory reset both devices and start from there - so the first thing you setup is the HA.</P><P></P><P>Which hardware/model do you have?</P></BODY></HTML> Thu, 28 Jun 2012 18:39:28 GMT mikand 2012-06-28T18:39:28Z unable to join passive device to ha https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4018#M2966 <HTML><HEAD></HEAD><BODY><P>hi,</P><P></P><P>am unable to join the 2nd device to a cluster its new setup HA active/passive the error msg am getting is <SPAN style="text-decoration: underline;">failed to push config: timeout </SPAN></P><P><SPAN style="text-decoration: underline;"><BR /></SPAN></P><P><SPAN style="text-decoration: underline;"><BR /></SPAN></P><P><SPAN style="text-decoration: underline;">.<BR /></SPAN></P></BODY></HTML> Thu, 28 Jun 2012 15:00:10 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4018#M2966 LCMember4717 2012-06-28T15:00:10Z Re: unable to join passive device to ha https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4019#M2967 <HTML><HEAD></HEAD><BODY><P>Is this a new setup?</P><P></P><P>If so you could try to factory reset both devices and start from there - so the first thing you setup is the HA.</P><P></P><P>Which hardware/model do you have?</P></BODY></HTML> Thu, 28 Jun 2012 18:39:28 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4019#M2967 mikand 2012-06-28T18:39:28Z Re: unable to join passive device to ha https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4020#M2968 <HTML><HEAD></HEAD><BODY><P>Did you configure two interfaces for HA ?<BR />Set ip adress wich HA Member?<BR />Best Regards.</P></BODY></HTML> Thu, 28 Jun 2012 20:00:34 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4020#M2968 Thiago 2012-06-28T20:00:34Z Re: unable to join passive device to ha https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4021#M2969 <HTML><HEAD></HEAD><BODY><P>*Please verify yiur configure against this Tech-note :</P><P><A _jive_internal="true" class="active_link" href="https://live.paloaltonetworks.com/docs/DOC-2926">https://live.paloaltonetworks.com/docs/DOC-2926</A></P><P></P><P>*If the HA peers show&nbsp; a synchronized state Active -Passive :</P><P>Following documentshould take care of the error messge:</P><P><SPAN style="color: #000000; font-family: Arial, Helvetica, sans-serif; font-size: 12px; background-color: #ffffff;"> </SPAN><SPAN style="font-size: 12px; font-family: Arial, Helvetica, sans-serif; color: #000000; background-color: #ffffff; text-decoration: underline;">failed to push config: timeout</SPAN></P><P><A _jive_internal="true" href="https://live.paloaltonetworks.com/docs/DOC-2177">https://live.paloaltonetworks.com/docs/DOC-2177</A></P><P></P><P>Regards,</P><P>AK</P></BODY></HTML> Thu, 28 Jun 2012 21:57:17 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4021#M2969 UhMayYeah 2012-06-28T21:57:17Z Re: unable to join passive device to ha https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4022#M2970 <HTML><HEAD></HEAD><BODY><P>reset both devices and am up and running thanks all for the kind support.</P></BODY></HTML> Sun, 01 Jul 2012 09:35:32 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-join-passive-device-to-ha/m-p/4022#M2970 LCMember4717 2012-07-01T09:35:32Z