topic Activate Brightcloud URL DB in General Topics https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4124#M3054 <HTML><HEAD></HEAD><BODY><P>Has anything changed with the way to activate Brightcloud URL filtering db in version 6? I updated several other boxes which use the pandb db and do not have issue.</P><P></P><P>The one box in the wild we have with Brightcloud Url filtering is the only issue. It does not show as activated under Licenses (with no button to activate it). Its license is valid through 2016. The Apps/Threats and AV updates are coming in successfully. In version 5.. after you updated your Apps/Threats and checked for updates again, it would list another available dynamic update for url fitlering. I do not see it now. </P><P></P><P>Any pointers?</P></BODY></HTML> Sat, 12 Jul 2014 12:58:13 GMT SDorsey 2014-07-12T12:58:13Z Activate Brightcloud URL DB https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4124#M3054 <HTML><HEAD></HEAD><BODY><P>Has anything changed with the way to activate Brightcloud URL filtering db in version 6? I updated several other boxes which use the pandb db and do not have issue.</P><P></P><P>The one box in the wild we have with Brightcloud Url filtering is the only issue. It does not show as activated under Licenses (with no button to activate it). Its license is valid through 2016. The Apps/Threats and AV updates are coming in successfully. In version 5.. after you updated your Apps/Threats and checked for updates again, it would list another available dynamic update for url fitlering. I do not see it now. </P><P></P><P>Any pointers?</P></BODY></HTML> Sat, 12 Jul 2014 12:58:13 GMT https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4124#M3054 SDorsey 2014-07-12T12:58:13Z Re: Activate Brightcloud URL DB https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4125#M3055 <HTML><HEAD></HEAD><BODY><P>What is the output for</P><P></P><P><SPAN style="font-family: 'courier new', courier;">request content upgrade info</SPAN></P><P><SPAN style="font-family: 'courier new', courier;"><BR /></SPAN></P><P>Does your support portal show the correct license information for the box?</P><P></P><P>You can see if the cli steps in this document help.</P><P></P><P><A href="https://live.paloaltonetworks.com/docs/DOC-1193">How to Activate the BrightCloud URL Filtering Service</A></P></BODY></HTML> Sat, 12 Jul 2014 13:27:06 GMT https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4125#M3055 pulukas 2014-07-12T13:27:06Z Re: Activate Brightcloud URL DB https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4126#M3056 <HTML><HEAD></HEAD><BODY><P>Well that did it. Thanks for your input!</P><P></P><P>Does Brightcloud Url filtering always have to be seeded via CLI now?</P></BODY></HTML> Sat, 12 Jul 2014 14:49:25 GMT https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4126#M3056 SDorsey 2014-07-12T14:49:25Z Re: Activate Brightcloud URL DB https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4127#M3057 <HTML><HEAD></HEAD><BODY><P>Hi Mackwage,</P><P></P><P>From now onwards it should work fine from Webgui.</P><P></P><P>Rarely it doesnt work from Webgui and we try CLI commands which helps in most of the cases.</P><P></P><P>Regards,</P><P>Hardik Shah</P></BODY></HTML> Sat, 12 Jul 2014 15:12:45 GMT https://live.paloaltonetworks.com/t5/general-topics/activate-brightcloud-url-db/m-p/4127#M3057 hshah 2014-07-12T15:12:45Z