topic Re: PA 5050 Upgrade to 4.1.X in General Topics

PA 5050 Upgrade to 4.1.X

itsecll — Mon, 19 Mar 2012 14:40:17 GMT

Today I upgraded my PA 5050 to 4.1.0 and it was sucessfull. But when I tried to upgade from 4.1.0 to 4.1.3.or 4.1.4 i got an error message that the file will not upload as the file is invalid.

Any idea why it is giving such error.

Thanks

Re: PA 5050 Upgrade to 4.1.X

acamacho — Wed, 21 Mar 2012 16:50:40 GMT

There could be a fill reason why this happen, so I would recommend that you please open a case with support so we can assist with this.

Unsually the procedure we provide the customer is to only download 4.10 and DO NOT install the PANos.

Then you can download 4.1.4 and install it.

Thanks

Re: PA 5050 Upgrade to 4.1.X

ntxadmin — Tue, 27 Mar 2012 18:02:14 GMT

I am having the same problem.

Re: PA 5050 Upgrade to 4.1.X

Jamiefitzgerald — Tue, 27 Mar 2012 18:42:16 GMT

Was this a manual file upload or a download from the update server? What browser were you using? There is a known bug with Firefox and manual upgrades. If you use a different browser, this should work with 4.1.3 and above. There is a work around as well which is to use the CLI. I hope this helps.

Re: PA 5050 Upgrade to 4.1.X

ntxadmin — Tue, 27 Mar 2012 18:46:14 GMT

It was a manual file upload, browser is IE8. Got a snippet for the CLI

process? I'll need both the upload and install command I guess.

Re: PA 5050 Upgrade to 4.1.X

Jamiefitzgerald — Tue, 27 Mar 2012 19:31:07 GMT

CLI guide: https://live.paloaltonetworks.com/docs/DOC-2032

Here is a quick run through:

Download the image.

SCP the image: scp import software from username@host:/Users/username/Desktop/PanOS_200-4.1.4.tgz

List the image: debug swm list

Install the image: debug swm install image-name

Reboot: request restart system

These are quick notes, I am sorry that I did not have time to double check this, but this should get you going. Thank you

Re: PA 5050 Upgrade to 4.1.X

ntxadmin — Tue, 27 Mar 2012 23:13:14 GMT

I'll have to figure out how to get the file available to my management

port, but it looks like your commands are good.

Re: PA 5050 Upgrade to 4.1.X

mikand — Tue, 27 Mar 2012 23:36:10 GMT

A dirty temporary workaround (just to upload the file) would be if you add another mgmt interface on of the dataplane interfaces (and once uploaded and all that remove that mgmt interface).