topic Re: UserID debug Log. high load CPU? in General Topics

UserID debug Log. high load CPU?

soporteseguridad — Wed, 02 Oct 2013 11:00:38 GMT

Palo Alto support ask me about send them the debug lof of UserID. I can enable this debug log with my DC in production. There is risk about load CPU in the UserID device (Domain controller). I could do it in production?

thanks

Re: UserID debug Log. high load CPU?

Retired Member — Wed, 02 Oct 2013 17:05:08 GMT

It doesn't seems to be risky.Do you have user-id agents ?

Maybe agent logs will be enough to solve your issue.

or you use agentless system ?

Re: UserID debug Log. high load CPU?

soporteseguridad — Thu, 03 Oct 2013 10:14:42 GMT

Yes. I have two userID agent in the domain controllers. I checked the log but i cant see anything, maybe it wasnt enabled. Now i want to enable debug log for Palo Alto Support.