topic Facing issue in accessing application in General Topics

Facing issue in accessing application

Satish — Wed, 25 Mar 2015 06:44:29 GMT

Hi Friends, panos hshah hsharma hyadavalli HULK Steven Puluka

I am some challenge when i have update the app & Threats. i am not able to accessing application. After Downgrade applications and Threats update its working fine.

OS version of Paloalto is 6.0.3 and current App version is 491-2634 and issue faced in version 492-2645.

Regards

Satish

Re: Facing issue in accessing application

kattaullah — Wed, 25 Mar 2015 07:44:17 GMT

Satish

Could you please let us know as to what are the application you are having difficulty after upgrading to 492.

Did you check the release notes of 492 to check if there were any changes in this content version?

Regards

Khan

Re: Facing issue in accessing application

HULK — Wed, 25 Mar 2015 07:46:39 GMT

Hello Satish,

You may follow the ms.log during the update, in case of any error.

Thanks

Re: Facing issue in accessing application

Satish — Wed, 25 Mar 2015 09:21:12 GMT

Hi Khan,

I am facing the problem with http/ https based application. that is in-house hosted.

Regards

Satish

Re: Facing issue in accessing application

Satish — Wed, 25 Mar 2015 09:23:21 GMT

Hi Hulk,

i dont have problem with update. i am able to update successfully and install but after that i am not able to browse in-house http/https based application. any suggestion!!

Regards

Satish

Re: Facing issue in accessing application

HULK — Wed, 25 Mar 2015 09:24:02 GMT

opps, i misunderstood the issue. Could you please check the session details for those traffic. is the application is being identify correctly..?

Re: Facing issue in accessing application

Satish — Wed, 25 Mar 2015 09:26:59 GMT

Hi Hulk,

let me check and get back to you. thanks for reply

Regards

Satish